Manchester-based lead generation company mmadigital has had its application approved by the Financial Conduct Authority (FCA).

This allows the firm’s claims company, National Injury Claimline Ltd, and its consumer-facing brands The Compensation Experts, The Inheritance Experts and The Medical Negligence Experts to operate as lead generators in the UK legal and financial services markets.

In 2018, a government review of the Claims Management Regulator (CMR) sparked concerns over misconduct within claims management companies (CMCs), resulting in the FCA being created as the new industry regulator. All CMCs had to apply for temporary authorisation with the FCA to continue operating, before beginning the full authorisation process from July 2019. This led to an estimated 20% drop in operating CMCs across England, Scotland and Wales with the FCA reporting 973 CMCs registered for temporary permission.

Following temporary registration being secured, mmadigital’s claims company began the full authorisation process from 1 June last year.

Full authorisation allows the company to continue delivering customer acquisition services relating to regulated claims, including personal injury, medical negligence, housing disrepair, industrial disease and employment law. As an authorised trusted provider of high quality, good value service that help people pursue legitimate claims for redress, our claims company will also now appear on the Financial Services Register.

mmadigital CEO, Dez Derry comments:

“Our team has worked hard over the past year to ensure we not only met the FCA’s standards and requirements but exceeded them by using the latest technology, lead generation techniques and high-quality customer service. We will continue to adapt to market needs as we aim to become the premier lead generator in the UK claims market.”

mmadigital’s claims company for the generation of claims management activities is National Injury Claimline Ltd, regulated by the FCA with authorisation number 837834.

To learn more about the company, please visit www.mmadigital.co.uk.