Key Solutions wins prestigious customer service award


Key Solutions, a national mortgage broker based in Weston-super-Mare, has been crowned as the overall winner of the ‘Service Excellence Award’ at the Somerset Business Awards 2017.

Over 100 entries were submitted from businesses of all sizes and sectors across the Somerset region and the winners from each category were announced at the awards dinner on Friday 20th October.

Anna Pepler, Managing Director at Key Solutions, said:

“We were over the moon to be a finalist, but to actually win the category means everything to us!

We’re so pleased to win as this award was open to businesses in every sector, not just financial services and it demonstrates everything we work to deliver.

Our ethos is “we are here to make life easier and better for everyone” and we live and breathe this ethos every day. The Key Solutions gang work so hard to make each and every client feel valued and to deliver an exceptional service to everyone we support and help.

It’s such a prestigious award and we will be showcasing the trophy and winners logo with great pride!”

Key Solutions were also a finalist for another award; General Insurance Manager, Ed Jackson was shortlisted for the Young Business Employee of the Year Award, but sadly he was just pipped to the post by Lucy Francis from Wyke Farms.