5 Signs it’s Time for Your Company to Outsource its IT Functions

Business Insights

Your company cannot remain competitive in this day and age without the right expertise. The issue is that the set of expertise to run a major organisation is so vast and diverse that it's almost impossible to have all that talent in-house or hire it in a cost-efficient way.

Outsourcing models bring with them tons of benefits, whether it’s reducing time to market, better geographical flexibility, or better product quality. When it comes to IT, it can facilitate compliance, speed up internal processes, and solidify your network security. Let’s take a look at some of the signs that your company may need to outsource its IT functions.

Your Expertise is Limited

If your IT guy is doing help desk work, helping to implement your CRM system, and is in charge of social media, you might be stretching them too thin. There are some cases when you'll have no choice but to look outside and you might not be able to hire someone to perform one specific task.

Maybe all you need is to make sure that your website and communications are GDPR compliant. In this case, working with an expert team that understands the legislation would be your better option. Or, maybe you want to monitor communications across networks or implement a safe BYOD policy in your enterprise. Blind spots in these areas could open up your business to breaches of all sorts, and cost you dearly in the end. Hiring a team at the right time could help you save costs now and in the long run.

It’s Taking Time and Resources Away

Another issue with having a jack of all trades doing everything IT based in your enterprise is that you eventually take them away from what they should be doing. There is no point in spending days on your IT setup when you could have someone come in and do it in a fraction of the time.

This also means that you won’t have to spend money on salary and will be able to use your employees as they should. You’ll also ensure that everything will be done right the first time. Having someone in your team do your work only for it to lead to a fatal error will be a massive waste of time and money. A good team will not only make sure that everything runs correctly, but will also be there for maintenance and follow up work.

You Need to Scale

If you’re expanding, then you might be feeling the talent crunch within your organisation. You may have had someone who could handle most of your IT needs in-house, but as you’re adding tools, functions, employees, and processes, they might not be able to handle the load anymore.

You might even need a whole new set of expertise now. For example, you may have more precise and numerous KPIs to worry about and more need for things like predictive models and data mining. These may be well above your current team’s set of expertise, but this won’t be the case for a team that’s dedicated to IT and nothing else.

If you’re looking for IT support London, we strongly suggest you check out IT support in London by totalityservices.co.uk. They've been providing London IT support since 2008 and are one of the most versatile IT companies in London. They've worked with companies in fields as diverse as law, charity, and architecture, and are the best IT support company London whether you need specialised services or a team that will take care of all your IT services for you.

Another benefit of working with a team like this is that you’ll be able to assess your real needs. It’s often impossible to know how many people you need on your IT team, so working with an outsourced team will allow you to know how many you need on your payroll and whether you can fill gaps through outside help.

Skill Sets Are Compatible with Your Needs

Technology evolves at neck-breaking speeds, and the skill set of the people you have in-house may be outdated. It might also be a sign that you need to reduce your headcount. Being able to remain lean and adapt to new realities without having through the gruelling recruitment process is an invaluable benefit.

You're Concerned About Your Turnover

Speaking of recruitment, you might want to look at outsourcing if you’re having turnover issues. This means more resources are spent on forming employees who will naturally be performing sub-optimally at first. Outsourcing not only allows you to save on recruitment costs, but have someone who's already ready to meet any challenge you can throw their way.

These are just some of the signs that you may need to leave your IT services to a third party. Consider the options you have before you and make sure that you find a team that understands you and will help you reach your objectives.