Two members of the team at The Belfry Hotel & Resort, an award-winning hotel situated in Royal Sutton Coldfield, North Warwickshire, have been recognised for their efforts in hospitality, each winning an award at the Hotel Housekeeping Honours, which took place in March 2020.
The Hotel Housekeeping Honours, titled ‘The Triple-H Awards’ recognise companies and individuals that stand out from the crowd within all sectors of housekeeping, back of house and hotel laundry in the hospitality industry.
Housekeeping Manager Donna Smith, whose efforts have resulted in a reduced departmental turnover and internal developments and promotions of 17 team members, claimed victory for the Housekeeping Manager award.
Bringing extensive experience from a successful career of working in a variety of awarding-winning hotels, Donna was nominated on behalf of her colleagues for her spirit and energy which have inspired and motivated her team, in addition to her efforts to exceed The Belfry Hotel & Resort’s high standards.
Commenting on the victory, Donna said:
“This win is not only a testament to my years of hard work in the housekeeping sector of hospitality, but also to my outstanding staff. Behind every great housekeeping manager is a great housekeeping team, so I’m thrilled to accept this award on their behalf too.”
Calum Reynolds, Linen Admin Assistant, picked up the award for Laundry Manager / Linen Keeper. Managing daily linen deliveries, shortages and discrepancies which have saved The Belfry Hotel & Resort up to £12,000 year-on-year in financial costs, Calum was nominated by his colleagues for his consistent commitment to the role where he has demonstrated great ambition, enterprise and passion.
Following his win, Calum said:
“Since joining the hotel as Linen Attendant almost seven years ago, the team at The Belfry Hotel & Resort have always supported me in my endeavours, so I’m elated with this win. I’m looking forward to continuing to excel in my career at The Belfry.”
James Macbeth Stewart, Resort Director, said:
“Donna and Calum are a credit to the hospitality industry and embody one of The Belfry’s greatest attributes, which is a dedicated and committed team of individuals who excel at what they do. It’s these individuals that play a critical role in upholding the high standards and levels of excellence delivered by The Belfry, making it the leading resort it is today.”
Situated in the heart of the country in Royal Sutton Coldfield, North Warwickshire, The Belfry Hotel & Resort is home to 319 luxurious bedrooms and suites, several restaurants and bars including Ryder Grill and The Brabazon Bar, events and meetings spaces, a leisure club and The Belfry Spa. The hotel’s three golf courses, including The Brabazon and The PGA National, are recognised as world-class, having previously hosted The Ryder Cup four times – more than any other venue in the world.
For more information, please visit www.thebelfry.com
Telephone: +44 (0) 1675 238600 | Email: enquiries@thebelfry.com
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